The Skin Grove — Refund Policy

We want you to love your purchase. Due to the nature of handmade skincare products, all sales are final. However, we will gladly assist with issues related to

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, contact us within 48 hours with photos, and we will offer a replacement or store credit.

Returns

We do not accept returns of used or opened products for hygiene and safety reasons. Unopened items may be eligible for return within 7 days, subject to review.

Cancellations

Orders can be canceled within 12 hours of purchase if they have not yet shipped.

Customer Support

For help with your order, email:
support@theskingrove.com